When does custom software actually make sense?
A practical way to decide whether a business should adapt an existing tool or build something of its own.
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Practical notes on software, products and digital operations.
Original articles designed to help teams make better technology decisions.
Five signs a workflow is ready for automation
Repeated copying, predictable decisions and constant status checks are often clues that a process can be simplified.
Read article →Designing admin dashboards people actually use
The best operational dashboard is not the one with the most charts. It is the one that helps someone decide what to do next.
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